We work very hard to ensure that you receive your apparel as quickly as possible. Based on demand and size of your order, some apparel can take 1-5 days to create so we ask that you add this time to your shipping time. International shipping can also delay arrival. We ask that you consider these factors in your expected arrival times. Be extra careful with apartment numbers and zip codes! Don’t leave them out and double check the digits. You can use a simple tool like the USPS ZIP code lookup to make sure that the city in the address matches the zip code.
Here are our estimated shipping delivery times:
We ship worldwide with the *exception* of : Crimea, Cuba, Iran, Syria and North Korea
We use global carriers including FedEx, DHL, USPS.com, and APC among others.
Your order will be sent out on average within 3 days of ordering.
International shipping: International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.
Order never arrived: If your order didn't end up arriving, be sure to let us know! First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, get in touch with us at email@example.com making sure you quote your order number. We'll see what can be done. Returns policies Damaged items: The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time! Wrong size: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at firstname.lastname@example.org and we'll let you know what your next steps are.
We will accept returns submitted within 4 weeks after receipt of the apparel for the following reasons:
We do not refund orders for buyer’s remorse. Please ensure that your shipping address is correct before checking out.